FAQ
The Heatless Hair Curler ™ rod and scrunches are OEKO CERTIFIED made from 100% 19 momme, grade 6A mulberry silk. Quality you can trust. It’s natural, organic texture is gentle and will not tangle/pull on hair, locks in hair moisture, reduces frizz and leaves your hair soft and healthy without any creases. It is easy to use and portable. You can change your look anytime and anywhere!
The Plushsilks Heatless Hair Curler™ works best on damp hair. The Heatless Hair Curler™ kit includes the curling rod, a hair clip, and 2 scrunchies.
The hair clip is used to clip the curling rod to the top of your hair. On one side, take small or large sections of hair (depending upon your curl preference) and wrap around the rod as if you were curling your hair on a curling iron. You should be able to wrap all your hair on one side of the rod. After you finish one side, do the same on the other side. Then remove the clip from the top of your head. This should take about 5 minutes in total. Leave the Heatless Hair Curler™ in your hair for 3-6 hours or until your hair is dry. You can also sleep with it overnight and remove the Heatless Hair Curler™ in the morning when you wake up.
For tighter curls, wrap hair around the Heatless Hair Curler™ rod in smaller sections, with less spaced out strands. Wrap very tightly!
For looser, wavy curls wrap hair around the Heatless Hair Curler™ rod in larger sections with more spaced out strands. Wrap hair alittle slack, but not too much or curls will not form.
The Heatless Hair Curler™ is different from a curling iron. The Heatless Hair Curler™ creates curls with no heat and is used on damp hair, while a curling iron creates curls on dry hair. Both are different methods that creates curls but give similar results.
Absolutely!! The Heatless Hair Curler™ was designed with comfort in mind. The Heatless Hair Curler™ are comfortable to sleep in due to the carefully tested soft cushioning.
The Heatless Hair Curler™ kit can be hand washed with water and mild detergent.
Do not put in the washing machine or dryer. We are not responsible for any damages that occur while washing.
Yes!
Orders will be processed within 1-3 business days and shipped using USPS. Once your order has been shipped, you will receive a tracking number. Please allow 1-2 weeks for delivery. We try our best to improve the shipping times. You may receive your package earlier than expected.
Payment of additional duties and taxes may be required before your order is released from customs, depending on the delivery address.
Due to COVID-19, hygienic requirements, and safety standards on all hair products we do not accept returns.
Unfortunately, we cannot cancel an order after it has been confirmed through our system and payment has been received.
Contact us immediately at support@plushsilks.com. All damaged orders must be reported within 7 days of delivery. If we are notified within the 7 day time frame, we will replace the product.
Damaged items must be returned using the return label provided in the new package to ensure a full refund. If damaged item is not returned within 3 days of delivery of new item, customer will face a $15.00 replacement fee for the item.
Contact Us
Contact us at support@plushsilks.com