Frequently Asked Questions

Why is 100% Silk better?

At Plushsilks,we're committed to using only the finest 100% silk, as nothing else meets our standards. Theis decision stems from silk's exceptionally smooth surface, which ensures the safe passage of your delicate hair cuticles. Moreover, silk's minimal absorbency sets it apart from materials like cotton or synthetic satins, protecting your hair's moisture and natural oils from being stripped away.

Will this work on my hair type?

YES! Our heatless curlers are designed for us on all hair types, whether short or long, thick or thin.

Does this work with wet or dry hair?

For the best results, we suggest starting with slightly damp hair. If you're hair is dry you can lightly spray some water in your hair dampen it.

Are heatless curlers comfortable sleep in?

While other heatless curlers use foam inside of their rods, we pride ourselves on the soft poly-fiber that is inside our rods. Making them a dream to sleep in!

Can I return my heatless curlers?

Our returns policy is simple! You have 30 days from the date you receive your order to start a return.

We accept returns on all orders, provided they are in re-saleable condition. This means products are unopened, unused and with any seals and packaging intact.

Please note, we do not offer exchanges.

Any questions at any time, please contact our customer care team at support@plushsilks.com or visit our Contact Us page and we will be more than happy to help you.

This returns policy is offered in addition to your statutory rights.

What if I ordered on TikTok shop?

All TikTok shop orders are sent using USPS mailing services. Please use the Track Your Order button here or in our menu to see the updated status of your order.

Have Questions? Mesage us!